Our research suggests that there are many hidden costs which contractors do not account for in projects, reducing profit and causing delays.
These costs can be up to £5,000 per project.
Client is not sure about what they want
The contractor has to either wait for answers, or spend time finding them
Project schedule is affected by these delays
Decisions taken late cause delays in first fix and construction
Changes are not communicated, leading to costly rectification later on
Lack of clarity on which party is responsible for certain lighting, e.g. joinery
Mixed messages from generic suppliers and wholesalers
Lack of technical knowledge to support contractors
Light fittings do not work with drivers or controls
Long snagging lists and complicated returns procedures